About is-down.ai

is-down.ai is an independent status monitor for AI tools. When an AI service like ChatGPT, Claude, Gemini, DeepSeek, Grok, or Character.AI slows down or stops responding, we give you a fast, honest answer to one question: is it down, or is it just you?

Illustration for the About is-down.ai page

We built is-down.ai because the existing outage trackers treat AI tools as an afterthought. AI assistants have become part of how people work and study, and when they break, you need more than a vague “issues detected”. You need a real-time verdict, recent uptime, and a sense of how widespread the problem is. That’s what every page here is designed to deliver, in seconds, on any device.

What makes us different

  • AI-focused. We track AI tools specifically, in depth, rather than burying them in a list of thousands of unrelated services.
  • Two sources, not one. We combine each provider’s official status page with our own independent reachability check, so we can flag problems even before they’re officially acknowledged.
  • Real people, real reports. You can report an issue and see how many others are reporting the same thing right now.
  • Fast and clean. No clutter, no heavy scripts. The answer loads instantly.

is-down.ai is an independent service and is not affiliated with, endorsed by, or sponsored by any of the AI providers we monitor. All product names and trademarks belong to their respective owners. Want to know exactly how we decide a service’s status? Read our methodology.

Who runs is-down.ai

is-down.ai is an independently operated editorial project with a single focus: telling you whether an AI tool is actually down. Editorial responsibility for the site, its monitoring and its written guides rests with the is-down.ai team, and we keep the project independent of the providers we track so the verdicts stay neutral.

How we get our data

For each service we combine more than one signal. Where a provider publishes a public status feed, we read it directly. For every service we also run our own independent reachability checks from outside the provider’s network, and we factor in crowd-sourced reports from people on this page. When a service has no public status feed, we say so plainly on its page rather than implying we read one. The full method, including how we reconcile signals that disagree, is on our methodology page.